It continues to be a sad state of affairs for doctors as they are continuously questioned about their emotional responses to patients. I think it is a very telling study in showing the challenge of being a doctor and caring for many people in different stages of illness. Training doctors in being empathetic is very important. Yet, to some extent, doctors lack empathy often not because they really do but because of the pressures of maximizing visitation instead of making each visit valuable unto itself. Ah, the joys of the insurance system.